---
title: "Refined Live kicks off April 21. Are you registered?"
canonical: "https://help.refined.com/space/CLOUDDOCS/blog/6814728219/Refined%20Live%20kicks%20off%20April%2021.%20Are%20you%20registered%3F"
format: markdown
---
## What are you doing April 21 & 22?

Introducing the Refined Live Series 2026 — a multi-part live series focused on building better service experiences with Refined and Atlassian Cloud.

  
Whether you’re looking to improve how users get help or expand the services you offer, each session is designed for a specific audience — so you can join the one that’s right for you.

## Cloud Session : April 21 at 9am EST/ 3pm CEST

![email-visual-refined-live-cloud (1).png](media://f24aabd8-1134-4ecd-a5ea-728da69d371c)

*For Cloud customers, Cloud-curious teams, and solution partners*

  
If you’re using Refined, Confluence, or Jira Service Management, this session will show you how new Refined features like AI and analytics can help you design structured, AI-powered service experiences that guide users to the right outcomes fast.

  
You’ll learn how Refined is building features to improve self-service, reduce ticket volume, and turn your knowledge-enabled support portal into a clear, user-focused front door.

  
**You’ll also hear from Atlassian’s Service Management Evangelist, MaSonya Scott, on how leading organizations are rethinking service delivery in the AI era.**

*Can’t make it? Register anyway and we’ll send you a recording.*  


**[Click here to save your spot](https://app.livestorm.co/refined/site-building-live-better-service-through-structured-atlassian-cloud-experience)**


## Solution Partner Session: Wednesday, April 22 at 9am EST/3pm CEST

![email-visual-refined-live-partner.png](media://3839c5c4-db0f-4145-a9f4-6abda7aca300)

  
*For Atlassian Solution Partners*

  
If you’re looking to grow beyond license sales and move into higher-value services, this session is for you. Learn how to package Refined into scalable, experience-led offerings — and position your work around outcomes, not just implementations.

  
You’ll walk away with practical examples of services you can sell, ideas for structuring engagements, and a clearer path to building repeatable revenue streams.

  
**You’ll also hear from Brew Digital** — a leading design agency in the Atlassian ecosystem — on how they deliver high-end, enterprise-grade experience solutions for global brands.  


Join us live to see how leading teams and partners are rethinking service delivery — and how you can do the same.

*Can’t make it? Register anyway and we’ll send you a recording.*

**[Click here to save your spot](https://app.livestorm.co/refined/solution-building-live-building-a-high-value-services-engine-with-refined)**


## Migration Session: Late May; Details TBA

Stay tuned for our third and final session in May, covering everything you need to know to plan your transition to Refined Cloud.